Do you like to solve doubts, questions and queries?

At Antara we are looking for the Help Desk to join our team.

If you want to be part of a team of professionals of excellence and contribute from your role towards more efficient and sustainable industrial processes, this position is for you.

From this challenge, you will have to execute and/or coordinate actions in the resolution of customer requirements, through ticket management platform, remotely assisting customers in queries or incidents on the platform(s) supported; also, you must diagnose, classify, resolve, derive and/or escalate requirements, according to service levels established with customers.

We are looking for professionals with technical degrees in computer science or similar and who possess:

• Ability to prioritize and execute tasks
• Problem solving skills
• Communication skills with clients and work team.
• Ease in the use of computer systems (Web/Cloud).

It will be valued if you also have knowledge of:

• General knowledge of software development processes.
• Microsoft Azure (foundation level)

We look forward to your application!